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Get in touch about being a new distributor, our product line, an order or wholesale opportunities.

Email: admin@aussiebusharomas.com

Postal Address: PO Box 3123, East Blaxland, NSW 2774 AUSTRALIA

FAQ

How do I place an order?

We have teamed up with the very best online retailers so you can buy our oils from wherever you choose. Shop our products on Amazon, eBay, BestBuy, Houzz, Tmall, Lazada, Flipkart, Shopee, Snapdeal, Alibaba and Wayfair. This way if you have a premium account with any of these outlets you may receive further benefits like free shipping depending on your account. All orders are managed and handled by each of these outlets rather than by us here at Aussie Bush Aromas so that we can get back to harvesting, distilling and bottling more oils for people to buy.

How do I track my order?

Each outlet you buy from will handle tracking directly on behalf of Aussie Bush Aromas. They know your region better than we do and can make sure your parcels arrive on time and in good condition. If you have tracking concerns we recommend you get in touch with the outlet you purchased from directly. If we can assist in any way or you have had negative experiences with receiving our oils please contact us using the form below and we will raise this with the service provider.

Can I buy directly from you?

Why buy from us – down here in Australia – when you can buy from your favourite online department store and receive your order much faster? Each order is shipped from a holding warehouse in your region rather than travelling so many miles/kilometres across the globe. We ship in bulk to your region and your order is sent from there so that we can cut down on our travel footprint.

How can I become a distributor?

We’re glad you asked. Request an info pack and a chat by selecting the DISTRIBUTION option under the Contact Us area. Send us your details and information about your store and we’ll get back to you as soon as we can.

What is the shelf life of your oils?

As our oils are fresh we place an expiry recommendation of 3 years on each oil. This is more like a best before than an expiry as some essential oils can last much longer than this period. After this time and with repeated exposure to the elements, the natural constituents that make up an oil may begin to decline and the aroma may change – this is normal and doesn’t detract from the quality. It’s just the natural order of things.

What can I do with your oils?

Essential oils are so versatile. Try adding a few drops into a diffuser to enjoy the beautiful aroma of Australia. Perhaps add a few drops to a massage oil (Olive Oil is a common one found in the kitchen). Freshen up your laundry, dishwashing liquid, toilet spray, bench cleaner or floor cleaner with a few drops of your favourite Aussie Bush Aromas oil. Our favourite recipe collection can be found on natural ingredient supplier website earthyard.com.au. There are many great resources online for recipes and essential oil tips. We encourage you to get creative though please make sure to read the safety information on each product page. Our oils are not recommended for ingestion.

Are your oils sustainably sourced?

Absolutely. We use a special harvesting method that encourages the trees and bushes to regrow and regenerate. Our distillation processes are varied to suit the environment they’re in and we’re constantly looking for new ways to distil that further reduces our impacts on the environment. From wood fired boilers to recycling distillation water, using solar, to developing habitats minimising our footprint is top of mind when undertaking any activity. We only have this one world and one life to do as much as we individually can to preserve it.

I still have questions.

That’s great! Send us an enquiry below with your questions and we’ll get back to you as soon as we can.

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